Privacy Policy

At DROBE, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure the confidentiality and security of your data.

Information we collect:

• Personal information: name, email address, phone number, billing address, and shipping address.
• Payment information: credit card number, expiration date, and billing address.
• Design information: style preferences, fabric choices, measurements, and other design specifications.
• Technical information: device information, IP address, browsing history, and usage data.
• Marketing information: your preferences for receiving promotional communications from us.

How we use your information:

• To create custom clothing items according to your design specifications.
• To process and fulfill your orders.
• To provide customer service and support.
• To improve our app and services, including product development and marketing analysis.
• To send you promotional communications and updates about our products and services.
• To comply with legal obligations and protect against fraudulent or unlawful activities.

Sharing of information:

• We may share your personal information with third-party service providers who help us process payments, ship orders, and provide technical support.
• We may share your design information with our manufacturing partners to produce your custom clothing items.
• We may disclose your personal information if required by law or in response to a valid legal request.

Data retention:

• We retain your personal information for as long as necessary to fulfill the purposes for which it was collected.
• We may retain certain information for a longer period of time if required by law or for legitimate business purposes.

Security:

• We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure.
• We use industry-standard security protocols to encrypt your sensitive information during transmission and storage.
• We regularly review and update our security practices to ensure the confidentiality and integrity of your data.

Changes to this policy:

• We reserve the right to update this Privacy Policy at any time, and any changes will be posted on our app.
• Your continued use of our app after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

Contact us:

• If you have any questions or concerns about our Privacy Policy, please contact us at support@drobe.com (info@drobe.com)